Returns Policy

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Thanks for shopping at the Stirling Woodyard. We stand behind our goods and want you to be satisfied with them.

When ordering your wood via the phone or online please be aware that the wood will come delivered in varying sizes. If you require a specific size for your wood heater please select the handpicking service which is an additional charge. If you do receive pieces that are too large you can make a return  in person to the Stirling Woodyard 117 Mount Barker Road Stirling within 30 days with proof of purchase for exchange or refund. Any returns of wood must be clean and dry and free of any potential contaminates. Please note the Stirling Woodyard do not pick up any returns.

For garden products, please ensure you are 100% satisfied with their quality before they leave the delivery truck, as once delivered to the ground, they are non- returnable and non- refundable.

If you have any questions on the return of your firewood, contact us on or 08 83392021.